Maintenance Enablement
Breaking into any new market is difficult and often prohibitively expensive. TestLink’s ATM Maintenance Enablement service provides you with the tools needed to quickly enter the ATM Maintenance business.
Through making our range of services available to you, you can expand your business without the major capital investment that would usually be associated.
By leveraging our extensive range of ATM services, you will be in a position to start bidding on maintenance contracts without having to over having to develop extra competencies that would normally take significant time and money to establish yourself.
The elements required to enter the ATM Maintenance business are:
- Competent field engineers
- Initial seed parts inventory
- Inventory management system
- Workshop repair capability
- Logistics
- Competent Field Engineers
Competent Field Engineers
We have worked with organisations in both the US and Europe to train hundreds of ATM Engineers to carry out First & Second line maintenance on NCR, Wincor and Diebold ATMs.
All training is backed up with training materials for further reference and regular assessments of each individual’s performance.
Initial Seed Inventory
Based on our knowledge of part failure rates and the profile of your ATM estate, our technical support teams will be able to determine exactly which parts will be required in your initial seed inventory.
Once agreement has been reached, our inventory planning team will source the parts and ensure they are all optimally located.
We understand that each client’s requirements are different so we tailor our planning to ensure your service levels can be achieved from the very beginning.
Inventory Management System
Our inventory management system has specifically designed to expedite the processing and distribution of ATM modules and parts. In this way we can guarantee that you will always get the part you need, exactly when you need it.
Repair Services
Our repair service can be set up in country or use our existing locations (depending on volumes and logistical options). However all TestLink’s processes and systems will be implemented to ensure high reliability and fast turnaround thereby optimising inventory levels.
Logistics
As well as holding the right amount of inventory, it is critical that parts can be moved quickly to where they are needed. Using our network of logistics partners, we are able to provide fast and cost effective movement of parts.
If you’re interested in working with us on a Maintenance Enablement basis, contact us today.