Services
ATM maintenance companies have the challenge of ensuring that ATMs are kept up and running. You have to respond within your customers service levels and fix the ATM as quickly as possible. This is whilst trying to ensure you have the right parts available to your engineers and the challenge of ensuring your engineers are all fully trained!
To be the global ATM service partner you can rely on, we have gone to lengths to ensure that we can offer you a full range of services that meet your various needs and challenges.
To learn more about how we can support you, click on the links below.
TestLink Approved ATMs
TestLink is different from most other ATM suppliers. We specialise in entirely remanufactured ATMs which saves our clients up to 70% of the cost of a new machine and is better for the environment.
All of our machines are stripped to their component parts and rebuilt to the customer’s specification. We can then install your software, stage and commission the ATM dependant on your requirements.
All of our machines leave us with our TestLink guarantee to perform as well as a new machine.
ATM Parts
TestLink both sources and manufactures the highest quality range of ATM parts to provide you with components you need to maintain your estate to factory standards or higher.
So confident are we in the quality of our parts, we offer you a 90-day, no quibble, guarantee.
ATM Upgrades
Sometimes factory standard just isn’t good enough so we’ve developed a range of upgrades to enhance the performance and user experience of your ATM estate.
ATM Parts Repair
ATMs breakdown, it’s an inescapable truth, but when it comes to your customer’s money, they expect access to their cash 24 hours a day.
In order to maximise uptime and minimise malfunctions, all parts that come to us for repair undergo an intensive remanufacturing process. This way we identify not only the failed component but any other components that are showing advanced signs of wear.
This comprehensive review keeps the components in the machine for longer, increasing your network’s uptime.
Advance Exchange
The Advance Exchange programme takes the stress out of ATM repairs.
As soon as you notify us of your component needs we send them out the same day, without waiting for the faulty component to arrive.
This significantly reduces down time and improves the end user experience.
By subscribing to the service you cut down your stock holding and reduce running costs.
Inventory Services
Large inventories means assets sat on the shelves collecting dust.
Our Inventory Management Service manages your inventory to ensure the right parts get to the right place every time, while ensuring that you only hold the corrent levels of stock. Our experience of managing inventory whilst delivering high quality ATM parts refurbishment ensures high ATM availability at extremely competitive costs.
This can mean a reduced inventory and a marked reduction in stock shortages.
We work in partnership with you to keep you inventory up to date whether that’s introducing new parts or phasing out old ones.
ATM Training
It’s important for you engineers to be at their sharpest. That’s why we provide an ATM Engineer Training Programme, specifically designed to help your engineers understand all elements of ATM maintenance and repair.
Courses can be tailored to any proficiency level so we become part of your induction process right through to ongoing technology update sessions.
To learn more about our training courses and how we can support you, click here.
Maintenance Enablement
Providing a full service to our clients means giving you the knowledge and support to enter the ATM maintenance market.
Our training, logistics and inventory management systems allows you to move into the maintenance space without he prohibitively expensive start-up costs.
To take your first steps into maintenance provision, click here.